Guest Reviews, Comments & Testimonials for Salterns Hotel

customer comments about salterns hotel poole

Our Aim is to Meet and Exceed Your Expectations During Your Time at the Hotel. We are always happy to hear your comments and feedback on your experience of the Hotel, the staff, and the service. We are pleased to publish here some of the reviews and comments we have received from guests following their wedding or overnight stay at the Hotel. We aim to please.

Many thanks for all your assistance with the preparation and organisation of our Wedding Day
We had the perfect day from start to finish, including the sunshine, following Jon's prayers!
We would absolutely recommend you to others, and that is down to the attitude of all your staff.
We hope to see you all again soon.
Chris & Carly, Mr & Mrs Cannon

I would just like to thank you and the staff that worked the weekend of the 12th of January. We had the most perfect day and all our guests have been very complimentary about the rooms, food and service. So thanks again for helping to make our special day so perfect.

Kind regards
AJ & Becky
(aka Mr & Mrs Hassett)

Guest Review:
Excellent room: great views, high level of cleanliness and simple charm. Good size room - esp bathroom - v. helpful and welcome! Quality breakfast, polite & helpful staff.
Room 202.

What did you like about your stay?
The exceptional warmth and friendliness of all the staff. Charming room, and hotel very clean and peaceful. A thoroughly enjoyable stay.     John & Hazel Ainsley
Fantastic views from Hotel. Excellent service. Great value food in bar. Thanks for a fabulous time.       Mr & Mrs Porter
Everything form the moment we arrived - friendly staff! Room perfect and very clean! Staff in bar very friendly right through to evening. They still had a friendly manner even though they had been extremely busy. Will come again.       Rita Livesey
All staff were friendly, polite and efficient. The breakfast is the best hotel breakfast we have had anywhere. Beds were very comfortable. A nice view from our room. A great dinner in the Italian restaurant.            John & Brenda Whipp
Size of room. Helpful staff. Good cleaning. Great location. Nice bar and restaurant. Food excellent. Good breakfast. Nice garden area. Easy parking.     Nicola Hayes
Room and views lovely. Hotel very clean including general toilets very nice. Food very good. Fab breakfast choice. V good family room and v good value for money.   Richard May

We are writing to thank you for a wonderful day.

Everyone involved made the day very special for us and our families. Gosia was the first person we met who sold the experience to us and impressed us with her ability to get into the detail of what we wanted and what she could provide and offered up ideas as well.

Then meeting yourself again re-enforced this was the right decision and again you were extremely flexible and provided us with confidence that whilst we were away the week preceding all would be ok.

On the day Jon and Harriet were just wonderful, Jon had everything arranged and we could not have asked for any more, they both ensured the day ran very smoothly for us and that our guests were very well looked after.

This even extended to both Jon and Harriet taking photographs and Harriet helping out with keeping Shannon (granddaughter) occupied which she loved.

Overall the day was a good balance of being formal re. the proceedings and informal around the interface with Jon and Harriet.

We and all of our guests had a wonderful time.

Please pass on our thanks to all involved who made the day very special for us.

Regards and best wishes,
Stephen & Barbara

Dear Salterns,
Words cannot express our gratitude for the beautiful reception you gave us on the 13th March. We wouldn't change a thing about the whole day. We've had so many compliments about the whole weekend, we cannot thank you enough. Jon - good luck with your own wedding.
Roz & Phil

To all the team at Salterns,
Thank you so much for all your hard work leading up to and on the wedding day. We hada truely amazing day and the hotel venue, food and service exceeded our expectations. All our family and friends were raving about all aspects of the hotel and service. Thank you so much. ps. please pass on our thanks to the DJ, the disco really made the evening fab.
Lots of love Eleanor & Matt x x x

Thank you ... kindly ... for all your patience and hard work in making our day so special and everyone said what a wonderful venue it is!
Jon - could you also please thank Kerrie very much for me - everyone was amazed by the hair!
Many thanks and kind regards
Sam & Darren Gregory

Thank you ... very much! To John and all the staff in the hotel for making our son's wedding day such a special one, nothing seemed too much trouble and everyone was so helpful.
We really appreciate everything you did for us.
Many thanks
Claire & Jeff Watts

Dear all at Salterns,
We very much enjoyed our recent stay with you, celebrating our 50th Wedding Anniversary, which had been arranged by our daughters.
Thank you, staff, for being so accommodating and cheerful. We enjoyed the relaxed, happy atmosphere - and, also, the food!
Have a good season, kind regards from both of us.           Marcelle & Denis Grant

Dear Team, Very many thanks for your contribution in making my son's wedding such a successful & fabulous occasion.               Jan Preen

To the Entire Staff at the Salterns Harbourside Hotel.
Thank you for the best day of our lives!
                                                    Portia & Gary - (Mr & Mrs Cooper)